What We Fix
A professional range combines two demanding appliances in one: a high-output cooktop and a precise oven. On a Wolf dual-fuel range the cooktop runs on gas while the oven is electric, which means two very different sets of parts and failure modes. We service the ignition and burner systems on the cooktop side and the elements, convection, sensors, and controls on the oven side, across freestanding and slide-in pro ranges.
Common Problems We See
- Burner will not light: a dirty or failed igniter, a weak spark module, or a fouled burner cap.
- Weak or yellow flame: a clogged burner port or a gas-delivery issue.
- Oven will not reach temperature: a failing bake element or igniter, or a drifted temperature sensor.
- Uneven baking: a convection fan or motor problem, or a calibration issue.
- Controls unresponsive: a failed control board, a bad knob switch, or a display fault.
Typical Causes
On the cooktop, a burner that clicks without catching is usually a matter of a spark igniter that is dirty, out of position, or firing weakly. Spilled liquids and a wet burner cap are surprisingly common culprits. On the oven, temperature complaints most often come from the sensor drifting or an element aging out. Convection issues trace to the fan motor. We test each system methodically rather than replacing the whole control on assumption.
Sample Symptoms and Likely Causes
| Symptom | Likely Cause | Typical Fix |
|---|---|---|
| Burner clicks, no flame | Igniter or spark module | Clean or replace igniter, replace module |
| Oven slow to preheat | Weak bake element or igniter | Replace element or oven igniter |
| Uneven baking | Convection fan or calibration | Replace fan motor, recalibrate |
| Temperature off by 25 degrees or more | Oven temperature sensor drift | Replace sensor, recalibrate |
| Dead controls | Control board or knob switch | Replace control or switch |
Gas Safety First
If you smell gas, do not use switches or the range. Shut off the appliance gas valve if it is safe, ventilate, and if the odor is strong, leave and call your utility. Once the area is safe, book a repair for the underlying fault.
Range Acting Up?
Book a diagnostic visit. Diagnostic and travel fees, if applicable, are confirmed before the appointment and before repair approval.
Brands We Service
We repair ranges from Wolf, Viking, La Cornue, Thermador, Dacor, Monogram, and Jenn-Air, among others.
Frequently Asked Questions
Why Does My Wolf Burner Click but Not Light?
Repeated clicking usually means the spark igniter is firing but the burner is not catching. Common causes are a dirty or misaligned igniter, a wet or clogged burner cap, or a weak spark module. Clean the cap and dry it first; if it still will not light, the igniter or module likely needs service.
Why Is My Range Oven Heating Unevenly?
Uneven baking often traces to a failing convection fan, a weak bake or broil element, or an oven temperature sensor that has drifted out of calibration. We test the elements and sensor and recalibrate or replace the faulty part.
Do You Repair Dual-Fuel Ranges?
Yes. Dual-fuel ranges pair a gas cooktop with an electric oven, and we service both sides, including igniters, spark modules, elements, convection systems, and controls.