What We Fix
Cooktops split into two very different technologies. Induction cooktops use electromagnetic coils and sophisticated power electronics to heat cookware directly, with pan detection and cooling fans that keep the boards in range. Gas cooktops rely on igniters, spark modules, and burner assemblies. We service both, along with the touch controls and glass surfaces that sit on top, across built-in and professional cooktops.
Common Problems We See
- Induction element cuts out: pan-detection issues, an overheating board from a blocked cooling fan, or a failing power module.
- Gas burner will not light: a dirty or wet igniter or a clogged burner port.
- Unresponsive touch controls: a control-board fault or moisture under the glass.
- Cracked or chipped glass: a compromised surface that needs replacement.
- Element stuck on high or low: a control or relay fault not modulating power correctly.
Typical Causes
On induction cooktops, heat management is everything. The power boards run hard and depend on clean cooling airflow, so a fan clogged with dust or a blocked vent leads to elements that shut down to protect themselves. Pan detection also matters: cookware that is not induction-compatible or is too small for the element will not hold. On gas cooktops, spilled food and moisture around the igniter are the usual reason a single burner will not catch. We diagnose the specific board, igniter, or surface rather than guessing.
Sample Symptoms and Likely Causes
| Symptom | Likely Cause | Typical Fix |
|---|---|---|
| Induction element turns off | Overheating board or pan detection | Clear cooling path, replace module |
| One gas burner clicks, no flame | Dirty igniter or clogged port | Clean or replace igniter, clear port |
| Touch controls dead | Control board or moisture | Dry and reseat, replace control |
| Cracked glass | Impact or thermal stress | Replace OEM glass surface |
| Burner stuck on high | Valve or control fault | Replace valve or control |
Stop Using a Cracked Cooktop
A crack in a glass or induction surface can expose live components and worsen with heat. Turn the cooktop off at the breaker if a crack appears and book a replacement surface rather than continuing to cook on it.
Cooktop Giving You Trouble?
Book a diagnostic visit. Diagnostic and travel fees, if applicable, are confirmed before the appointment and before repair approval.
Brands We Service
We repair cooktops from Wolf, Thermador, Gaggenau, Miele, Bosch, Viking, and Jenn-Air, among others.
Frequently Asked Questions
Why Does My Induction Cooktop Keep Turning Off?
An induction element that drops out mid-cook often means the cookware is not detected, the element is overheating from a blocked cooling fan, or a power board is faulting. We check pan detection, the cooling system, and the induction module to find the cause.
Can a Cracked Glass Cooktop Be Repaired?
A cracked glass surface generally needs replacement rather than repair, because the crack compromises safety and the sealed surface. We can source the OEM glass for your model and replace it along with any element damaged underneath.
Why Will One Gas Burner Not Light?
A single burner that clicks without lighting usually has a dirty or wet igniter or a clogged burner port. Clean and dry the cap and port first. If it still will not catch, the igniter or spark module for that burner likely needs service.